NZTE Management Capability Development Voucher Scheme

The purpose of this workshop is to look at practical tips of how you can become more assertive and thus become a more effective communicator.   It will cover:

• The Assertiveness Triangle
• What asserting yourself means and why it is so important
• Assertiveness Techniques

Type:

One-on-one coaching

Duration:

One hour sessions, once a week for ten weeks

Content:

The purpose of this training is to provide business leaders and CEO's with one-on-one coaching to assist with strategic planning, business planning, personal and professional growth and operational planning.

Type:

Workshop

Duration:

Four hours and individual follow-up coaching a month after the workshop

Content:

The purpose of this workshop is to enhance Manager's knowledge of leading, supporting and carting for their team during times of change.   The workshop will cover:

• the change cycle
• the business dimension and the people dimension of change
• different people's communication needs
• using the ADKAR model change management methodology

Type:

Course and also available as one-on-one coaching

Duration:

Two sessions, three hours in duration with a month session between each session to allow participants an opportunity to apply the model.  

Content:

This training is designed to provide managers with a recognised coaching tool to be able to coach individuals in their team.  The sessions will cover:

• Introduction to coaching and the "What?, So What?, Now What?" model. This model outlines a framework of questions to assist coaches to be clear on what problems the coachee is experiencing, what the consequences of this problem are, and how to achieve outcomes for each coaching session.
• Further application of the "What?, So What?, Now What?" model and ensuring participants are embedding the model into their workplace.

Type:

Workshop

Duration:

One session of three hours and individual follow-up coaching a month after the workshop

Content:

This workshop has been designed to introduce participants to an interest based approach for resolving conflict and building collaborative relationships.   It covers:

• An introduction to the six step Interest Based Approach model
• Practical application of the model

Type:

Course - including follow-up coaching

Duration:

Five sessions of two hours in duration over a five week period

Content:

The purpose of this programme is to up-skill managers, team leaders and human resource professionals in effective performance management.  Delivered over five weeks this programme will cover:

• Introduction to Performance Management
• Performance Planning
• Ongoing Coaching and Feedback
• Performance Evaluation
• Being an effective performance manager

Type:

Workshop

Duration:

One session of three hours and individual follow-up coaching a month after the workshop

Content:

The purpose of this workshop is to identify the essential skills of emotional intelligence and how they can be applied in the workplace.  The workshop will cover:

• The four parts of the Emotional Intelligence Model
• Strategies to develop Emotional Intelligence

Type:

Workshop

Duration:

One session of eight hours

Content:

The purpose of this workshop is cover the key areas of employment law legislation relative to your workplace.  It includes the following:

• Employment Relations Act
• Holidays Act
• Human Rights Act
• Privacy Act
• Wages Protection Act
• Minimum Wages Act
• Parental Leave and Protection Act

Type:

One-on-one training

Duration:

Approximately five hours per role

Content:

The purpose of this support is to provide business owners with tools to gather, assess and record ifnromation that assists with the development of a job description.  The training includes:

• Development of a job analysis checklist
• One-on-one interviews
• Observation
• Daily work records

Type:

Course (including follow-up coaching)

Duration:

Ten sessions of two hours in duration over a ten week period

Content:

This course has been designed to provide aspiring managers and first line supervisors with an opportunity to acquire a range of skills to improve their people management capability.  Delivered over ten weeks, the course covers:

• Leadership styles
• Managing teams
• Managing performance
• Coaching and mentoring
• Effective feedback
• Managing change
• Conflict management
• Interpersonal communication
• Procedural fairness
• Time management and productivity improvement

Type:

One-on-one training

Duration:

Approximately twenty hours per business

Content:

The purpose of this support is to assist businesses to determine the current and future human resource needs of their business.  The training covers:

• Assisting the business to determine whether they have the right people in the right roles at the right time
• Planning for growth in the business to determine the business needs for the future
• Planning for downturn in the business based on external factors and preparing contingency plans for implementation

Type:

Course or alternatively as one-on-one training

Duration:

Four sessions of two hours in duration over a four week period

Content:

The purpose of this course is to provide managers with the tools to develop an internal mentoring programme.   Delivered over four weeks, it covers:

• Introduction to mentoring
• Developing a mentoring programme for an organisation
• Mentor training including a Mentors toolbox
• Mentoree training - making the most of Mentoring

Type:

Workshop

Duration:

One session of three hours and individual follow-up coaching a month after the workshop

Content:

The purpose of this workshop is to equip employees with the skills and knowledge to train others "on-the-job".   On-the-job training is any training that is completed in the workplace and is usually perfomed by experienced staff members.  The training covers:

• Determining the need for training
• Preparing for training
• Delivering the training and following-up

Type:

Workshop (including follow-up coaching)

Duration:

One session of three hours and individual follow-up coaching a month after the workshop

Content:

The purpose of this workshop is to assist people to develop and deliver powerful presentations.  It covers:

• Determing the right outcomes for your audience
• Structuring a meaningful session
• Keeping participants engaged 

Type:

One-on-one training

Duration:

Approximately twenty to forty hours per business

Content:

The purpose of this training to provide business owners with tools to identify who the leaders of their business will be in the future and what the contingency plans will look like when a key resource resigns.   The training covers:

• Assisting businesses plan who will replace or succeed present position holders
• Development of an organisation replacement chart
• Development of a skills, experience and replacement schedule
• Development of individual career development plans 

Type:

Course

Duration:

Workshop 1 three hours, Workshop 2 six hours and two follow up sessions with individuals.

Content:

The purpose of this course is for managers to strengthen their communication skills to build a high performing, productive and effective workplace.   The Myers Briggs Type Indicator (MBTI) is a tool that will be used in the workshop to ascertain different communication preferences.  The workshops cover:

• Awareness of ourselves
• Awareness of others
• Post programme review

Type:

One-on-one training

Duration:

One session of three hours and individual follow-up coaching a month after the workshop

Content:

The purpose of this training is to enable participants to spend more time achieving what that are supposed to be achieving in their roles.   It will cover:

• Identifying what is important
• Planning and being proactive
• Dealing with time wasters and interruptions 

Type:

Workshop

Duration:

One session of three hours

Content:

The purpose of this workshop is to enable participants to gain an undrestanding of communication preferences for themselves and others.  The Myers Briggs Type Indicator (MBTI) is a tool that will be used in the workshop to ascertain different preferences and how these relate to communication.   The tool can be used in a lots of different orgaisational contexts and provides people with practical ways to improve the way they communicate, influence and work together. 

The workshop will cover:

• An introduction to the eight different communication preferences that highlight how people get their energy, take in information, make decisions and work with other people.
• How our different preferences develop over time.
• Strategies on how to work with different personality types and communication preferences.

Type:

Workshop

Duration:

One session of two hours

Content:

A prequisite of this workshop is Understanding Different Communication Styles.

The purpose of this workshop is to review key information from the Understanding Different Communication Styles Workshop with a particular emphasis on change management.

It will cover:

• A review of the eight different communication preferences that highlight how people get their energy, take in information, make decisions and work with other people.
• Introduction of type and the impact on change on individuals.